Terms of Service

These Terms of Service (“Terms”) govern your use of the online ecommerce platform kinaun.com operated by Kinaun Shopping Pvt. Ltd., located in Nepal. By accessing or using the Platform, you agree to comply with these Terms. Please read them carefully before using the Platform.

1. Acceptance of Terms

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Platform.

2. Use of the Platform

You must be at least 18 years old to use the Platform.
You are responsible for maintaining the confidentiality of your account information and password.
You agree to provide accurate and up-to-date information when using the Platform.

3. Products and Services

The Platform offers products and services for sale in Nepal.
Prices, descriptions, and availability of products are subject to change without notice.

4. Orders and Payments

By placing an order on the Platform, you agree to pay for the products or services ordered.
Accepted payment methods include:

Credit/Debit Cards: Visa, MasterCard, and local bank cards.

Mobile Wallets: eSewa, Khalti, or other popular local mobile wallets.

Bank Transfers: Direct bank transfers or online banking options.

Online and eBanking Services: Online and eBanking banking services provided by local banks in Nepal.

Cash on Delivery (COD): For customers preferring to pay upon receiving their orders.

All transactions on the Platform are processed securely.

5. Shipping and Delivery

Shipping and delivery of products will be conducted within Nepal.
Delivery times may vary based on location and other factors.

6. Returns and Refunds

Returns and refunds are subject to our Return Policy, which can be found on the Platform.
Products must be returned in their original condition for a refund to be processed.

7. Prohibited Activities

You agree not to engage in any activities that may disrupt or interfere with the operation of the Platform.
Prohibited activities include but are not limited to spamming, hacking, or distributing malware.

8. Intellectual Property

All content and materials on the Platform are owned by Kinaun Shopping Pvt. Ltd. and are protected by intellectual property laws.
You may not use, reproduce, or distribute any content from the Platform without permission.

9. Limitation of Liability

Kinaun Shopping Pvt. Ltd. is not liable for any damages or losses resulting from the use of the Platform.
In no event shall Kinaun Shopping Pvt. Ltd. be liable for any indirect, incidental, or consequential damages.

10. Governing Law

These Terms are governed by the laws of Nepal.
Any disputes arising from these Terms shall be resolved through arbitration in Nepal.

11. Changes to Terms

Kinaun Shopping Pvt. Ltd. reserves the right to update or modify these Terms at any time.
Continued use of the Platform after changes to the Terms constitutes acceptance of the revised Terms.

By using the Platform, you agree to these Terms of Service. If you have any questions about these Terms, please contact us at [email protected]